Wherever you are on your journey, from pre and post-surgery to living your stoma life, it’s ok not to be ok. Which is why here at me+, we want to let you know about all the support options that are available to you, including free counselling through Amcare™ Group.
Amcare™ Group, part of the Convatec Group of companies, is a world-class stoma and continence prescription delivery service dedicated to offering lifelong support, so you can live life to the full.
You might be struggling to adjust, have low self-esteem or feeling anxious or depressed. Untreated, these feelings can sadly worsen over time. Simply talking to someone who knows exactly what you’re going through can be a great help. Which is why, as a Amcare™ Group customer, you can access our free, specialist stoma counselling service – the only free service of its kind in the UK:
Anyone with a stoma who’s an Amcare™ Group customer and aged over 18, their partner or parents of children with a stoma can benefit from free stoma counselling. The Amcare counselling service has helped people at every stage of their stoma journey simply by listening and advising.
Many people find it difficult to talk openly about their stoma to people who have no experience of what they’re going through. Amcare counsellors are different. They’re all stoma specialists.
Some have stomas themselves and are happy to pass on the support they themselves received, while others are simply passionate about the effect counselling can have. All are fully trained and between them, their expertise covers all aspects of counselling, including specialist services such as Therapeutics, Marriage and Sexual guidance, Spiritual support and Bereavement.
Amcare make the free stoma counselling as accessible as possible to take the strain off you and the NHS. Mental health provision throughout the UK is overstretched, which means that getting an appointment through your GP can take anywhere between 6-9 months on average. Since sessions are only open to Amcare customers, your counselling can start almost immediately after receiving your consent and pre-evaluation.
All stoma counselling sessions are held one-to-one, over the phone or by Facetime video call. Every session is held in the strictest of confidence and your Counsellor will respect your privacy at all times.
0800 085 2516 (UK)
1800 818 988 (ROI)
Lines open Mon – Fri 9am – 5pm
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Counselling - Amcare